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Privacy Policy

SoLe.AI by Socratic Labs Pvt Ltd

Effective Date: Jan 09, 2026

Socratic Labs Pvt Ltd ("we", "our", "us") operates SoLe.AI ("the Platform"). This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

  • Account Information: Name, email address, and any profile details you provide during signup.
  • Usage Data: Session activity, module interactions, and practice performance data generated during your use of the platform.
  • Device & Browser Data: Browser type, IP address, operating system, and related technical information collected automatically.

2. How We Use Your Information

  • To provide and improve the SoLe.AI platform and its AI feedback features.
  • To personalise your learning experience and track your progress.
  • To communicate with you about your account, updates, or institutional programs.
  • We do not sell your personal data to third parties.

3. Data Storage and Security

  • Your data is stored securely using cloud infrastructure.
  • We apply reasonable technical and organisational measures to protect your data.
  • Practice session recordings and transcripts are stored privately and are not shared with third parties or other users.

4. Data Retention

  • We retain your account and session data for as long as your account is active.
  • You may request deletion of your account and associated data at any time by contacting us at shubham@soleailabs.com.

5. Cookies

  • We use cookies and similar technologies for session management and basic analytics.
  • You may disable cookies in your browser settings, though some platform features may be affected.

6. Third-Party Services

  • We use third-party AI and cloud services to power platform features. These services may process data in accordance with their own privacy policies.
  • We do not share personally identifiable information with advertisers.

7. Children's Privacy

  • SoLe.AI is not intended for users under the age of 13 without institutional supervision.
  • Institutions deploying SoLe.AI for minors are responsible for appropriate consent and compliance.

8. Your Rights

  • You have the right to access, correct, or delete your personal data.
  • To exercise these rights, contact us at shubham@soleailabs.com.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time. We will notify users of significant changes via email or in-platform notice.

10. Contact

  • Socratic Labs Pvt Ltd, Hyderabad, India
  • Email: shubham@soleailabs.com